I decided to talk to
the local entrepreneur who started a company called Writefully Yours.
Writefully Yours is an invitation and stationary company. She asked that I didn’t
record her, but the transcript is below.
Me: Who are your target customers, the 20%?
Wendy: My target customers are individuals who are looking
for personalized stationary or invitations for upcoming events.
Me: What are your methods to bring in new customers?
Wendy: Most of my customers are accumulated from word of
mouth, but I also advertise in local newsletters.
Me: Specifically, who your customers demographically?
Wendy: The majority of my customers are women, brides, bat
mitzvah girls or families.
Me: What are your customers' problems?
Wendy: My customers mostly need to announce their upcoming
event so they need invitations or they need personalized stationary for
communication purposes.
Me: On a scale from 1-10 how big do you believe this problem
is for your customers?
Wendy: I think its around a 7 for my customers.
Me: Do your customers typically allocate a budget to fix
this problem?
Wendy: Yes, some of my customer’s budgets are larger
especially brides and bat mitzvah families.
2. When I went out and targeted 3 customers. Here are the
recordings:
Jamie- Bat Mitzvah Mother
https://drive.google.com/open?id=0B7YgzW33ZPKZQjFIYWpOdnpxN1E
2.
Dominque- Bride
https://drive.google.com/open?id=0B7YgzW33ZPKZNUNBTVJheHdxNnc
3.
Jessica- Camper
https://drive.google.com/open?id=0B7YgzW33ZPKZQjFIYWpOdnpxN1E
3. After interviewing both the entrepreneur and the
customers, I found out the entrepreneur really takes pride in her business. I
found that she understands what her customers need and has adapted her business
around them. I think she fully understands any problems that they I believe
that the entrepreneur adequately understands her customers' problems and knows
how to fix them correctly and efficiently.